IELTS Listening Form Completion

PETER
Good morning – Gordon Hospital – Peter speaking.

JULIE
Hi – yes, I’m calling to find out about volunteering at the hospital. I recently retired, you see, and I’d like to do something useful with the extra time.

PETER
That’s great – we’re always in need of volunteers. I’ll just need to take down some details. Could I start with your name, please?

JULIE
It’s Julie – Julie Steel.

PETER
Is that S – T – double E – L – E?

JULIE
Almost – just without the final E.

PETER
And your date of birth? We just need it for our records.

JULIE
Of course – it’s August the seventeenth, 1965.

PETER
OK, thanks for that. Now, which days of the week would you be available? Just so you know – our volunteers work one day a week. But if you could tell me a couple of days that would suit you, that’d be great. I’ll be able to confirm what your day will be once I’ve spoken to the unit manager.

JULIE
Well, Mondays would definitely work. I look after my grandson on Tuesdays, so that’d be out, I’m afraid. Um, how about we put down Thursdays as well. I was about to suggest Fridays, but my husband needs the car that day, so I wouldn’t have any way of getting to the hospital.

PETER
OK, great – I’ve noted that down. And have you done any volunteering before?

JULIE
Not a whole lot, to be honest. But I did help out a bit at the museum when I was at university – just answering the phones. Does that count?

PETER
Yes, definitely – I’ll put that down. Um, let’s see. Ah, yes – one more thing. We actually have quite a lot of patients from non-English-speaking backgrounds. I don’t suppose you speak any other languages, do you?

JULIE
Ah, well, I did six years of German at school – can’t speak a word of it now, though. But my husband’s from Kraków, so I’ve picked up a fair bit of Polish over the years. I’m actually fairly fluent now.

PETER
Ah, that’s impressive. I’d love to be able to speak another language! OK, that’s all I need for now. So, let me explain what our volunteers actually do at the hospital.